By Phone - 800-745-3000, or get tickets 24 hours a day at ticketmaster
Saturdays – 3:00 pm to 10:00 pm
Sundays – 11:00 am to 4:00 pm
Box Office opens at 3:00pm on Event days.
Box Office is open during specified times on Ticket Giveaway Days.
For Special Needs and Group Sales Ticketing, please call (313) 309-4614.
The Box Office is located on the 2nd floor near Sound Board® across from Sweet Ride Coffee Shop.
Directions to Sound Board
Self-Park and Valet are free. We have 3,500+ convenient, well-lit spaces in our attached parking structure. Enter on Temple St.
Big Sound. Up Close.
In this intimate setting, up to 2,400 fans can get close to their favorite entertainers, creating the most intense concert experience possible for fans and artists alike.
Check out an online brochure
of Sound Board.
Tickets are available at the Box Office four hours prior to the show. Will Call is located at the Box Office. Ticketmaster confirmation number and the credit card under which the order was placed, with your valid photo identification are required for will-call ticket pick-up.
Customers needing Special Seating Arrangements should contact the Box Office prior to the event. You can contact the accessible seating hotline by
Valid photo identification required upon request.
All guests are subject to search, including purses and bags, and must pass through, a metal detection device.
Sound Board and the surrounding restaurant areas are non-smoking unless designated otherwise for specific events.
Most events are 21+.
Items not permitted
Recording devices of any type, including video and audio
Professional camera lenses
Weapons or restraining devices of any type
Outside food or beverage*
*Items purchased inside MotorCity Casino Hotel are permitted for select events, but must be placed into a plastic container provided at the entrance of Sound Board.